Refund policy

We want you to love your Cute as New finds. If something isn't quite right, we're happy to offer store credit on eligible returns. 

Return Eligibility

Returns for store credit may be requested within 60 days of receiving your order.

To be eligible for a return, items must:

*Be in the same condition in which they were received 
* Have original tags attached
* Be unworn, unwashed, and free of damage
* Include proof of purchase

Customers are responsible for return shipping costs.

How to Start a Return

To request a return, please email us at hi@cuteasnew.com within 60 days of receiving your order. If your return is approved, we'll provide instructions for sending your item back to us.

Please note that returns sent without prior approval will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong item, contact us right away at hi@cuteasnew.com so we can make it right.

Non-Returnable Items

The following items are not eligible for return:

* Personalized or custom items 
* Special orders * Personal care products
* Sale items
* Gift cards

If you have questions about a specific item, we're always happy to help before you purchase.

Store Credit

Once we receive and inspect your return, we'll notify you of its status. Approved returns will be issued as a digital gift card sent to the email address used for your purchase.

Because every item at Cute as New is carefully curated and often one-of-a-kind, we do not offer cash refunds