Refund policy

CUTE AS NEW

 

RETURNS: We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with our tags, and in its original packaging. You'll also need the receipt or proof of purchase. To return an item, bring it to Cute as New at the CoLab, 57 South Orange Avenue, South Orange, NJ  07079.  You can always contact us for any return questions at hi@cuteasnew.com. 

DAMAGES AND ISSUES: Please inspect your order upon purchase or receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

EXCHANGES.  The fastest way to ensure you get what you want is to return the item you have and exchange it for a new item that you love!

REFUNDS.  Refunds are for store credit only.  Store credit does not expire.

This Return Policy is subject to change at any time without notice.